State Farm® Insurance Agent Brian Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lovebug8123
December 17, 2025
"Kathryn was so sweet, quick, and easy to work with definitely will continue to be a customer at this State Farm!"
"I am so happy that Kathryn was sweet, quick, and easy to work with! Definitely what we strive for! We truly appreciate your business! "
Rick Wood
December 16, 2025
"Just signed up with Brian Jones-State Farm and it was one of the easiest switches I have made for insurance. I worked with Ainslie, and she was extremely professional, and helpful, and I saved a lot of money with State Farm compared to the same coverage I had with my previous insurance co. Easily 5 star service! Thank you Ainslie!"
"Mr. Wood, thank you for your trust in us! We truly appreciate your business. Ainslie is a blessing to our team and I am very thankful to hear she was professional and helpful! "
Erin Sanders
December 15, 2025
"Brian Jones office is amazing. They talked me into getting renters insurance over a year ago, we had a house fire Oct 15 .. Jack was so compassionate and kind when helping that day. I was a mess! We are now purchasing a house so naturally my only choice for Homeowners! Our mortgage company had different ideas but Ainslie has worked her magic and got me all fixed! The peace of mind is worth every penny! Thank you great service!!"
"Erin, what an amazing story!! Jacks compassionate nature is a true blessing to our team! Thank you for sharing your story and placing your trust in us over the years! "
Amanda Arrighi
December 9, 2025
"I’ve been a customer of Brian Jones State Farm for around 11 years now. Every interaction I’ve had with them has been very pleasant, and they’re always willing to help and answer any questions. I called today and had wonderful, hassle free assistance by Kathryn. She was sooo nice to speak with! Definitely recommend this State Farm team!"
"Amanda, thank you for your kind words about our team! We are so thankful to hear that Kathryn consistently offers hassle free assistance! Thank you for your business over the years and continued trust in us! "
Jamey King
December 9, 2025
"Kathryn helped me understand everything by doing an amazing job explaining coverages and how things as a first time insurance buyer. Amazing service"
"Jamey thank you for your trust in our agency! Walking customers through buying insurance for the first time is something we take pride in being able to do! We appreciate your business! "
Scott King
December 9, 2025
"Ainsley and Jason are great to work with. They provide quick and dendable service every time."
"Mr. King, thank you for your kind words! We are very thankful that Jason and Ainslie provide quick and dependable service to you! That is our goal! "
lauren lawrence
December 5, 2025
"Hello, I spoke with Kathryn today and she quickly assisted with my renters insurance questions. So nice and helpful! Thank you so much! I definitely recommend the establishments services."
"Hi Lauren! I am so thankful Kathryn was able to assist you with renters' insurance questions! We truly appreciate your business!"
bl ank
December 3, 2025
"Lady was super Helpful on getting me a quote and very nice and kind and understanding of the stressful situation I was in. I was able to help me out thank you very much."
"We are very thankful that we were able to help you get a quote! We understand shopping for insurance can be stressful and it is our duty to take that stress off of you! Thank you for your business! "
Martesha
December 1, 2025
"I’ve been with State Farm for some time and everyone is always helpful, professional and knowledgeable."
"Thank you so much for your kind words Martesha! We are thankful for your business!"
Rhonda Smallwood
November 24, 2025
"Jack Barlow was awesome helped me greatly with my claim I appreciate him so much"
"Thank you for your kind words Rhonda! Jack is an awesome asset to our team! "
Cabbion Martin
November 17, 2025
"Kathryn made the process of getting my insurance switched over so easy and fast. Thank you so much."
"Kathryn is a tremendous asset to our team! We are very thankful she made the process easy and fast for you! Thank you for your business! "
Clara Ingram
November 14, 2025
"Was able to find affordable insurance for a young driver Ms Stephanie was such a help!"
"Thank you for such a kind review! We are glad you were able to find an affordable policy and thankful Stephanie was a big help! "
Cynthia Visser
November 12, 2025
"Recently moved to Alabama. In the market for car insurance, Stephanie called me soon after sending in my online inquiry. Was able to get car and life insurance within 10 minutes. Thanks Stephanie for making this a smooth process. Highly recommend."
"Thank you for your kind words, Cynthia! We’re so glad to hear Stephanie could reach out quickly and help you get both car and life insurance in just minutes. We appreciate your recommendation and are excited to have you with BJSF! Welcome to Alabama!"
chuck thomas
November 6, 2025
"Very good experience"
"Thank you for your kind review, Chuck. We appreciate you!"
Robert Martin
November 5, 2025
"Excellent service and freindly staff. Kathryn handled my requests very efficiently."
"Thank you Robert for your kind words. We are so glad to hear that Kathryn handled all of your insurance needs efficiently while providing great customer service. Thank you for being a loyal BJSF customer."
Mackenzie Shiver
October 30, 2025
"Great customer service from Kathryn."
"Thank you Mackenzie for your kind review. Kathryn is truly an asset to our team."
Christina Rogers
October 24, 2025
"Friendly staff. Very knowledgeable."
"Thank you for your kind review, Christina! We appreciate you."
Phil Light
October 22, 2025
"It was a pleasure working with Stephanie. She has been very patient with me and guided me through the process every step of the way. Plus I saved a total of $1,300 between auto and homeowners"
"Mr. Light, thank you for your kind words. Stephanie is a true asset to our agency!! "
sheena mendez
October 16, 2025
"I absolutely love state farm .. They are very patient when u have questions and they dont hesitate to help u find the best rates with auto renters and life insurance I have all 3 .. thank u Brian Jones .."
"We are very thankful for customers like yourself Sheena! Thank you for trusting us!"
Bill Whittington
October 10, 2025
"Thank you for the fine customer service, professional and friendly attitudes."
"Mr. Whittington, we are thankful that you find our customer service professional and friendly! That is our goal! We appreciate customers like yourself! "
Amanda Montgomery
October 10, 2025
"Excellent customer service! Kathryn was very efficient and helpful with solving any questions I had."
"Thank you for your kind review Amanda! Kathryn is a blessing to our team and our customers! "
Timothy Ward
October 10, 2025
"I have never had a problem with him.They've always been very nice and helpful"
"Thank you for your kind word Mr. Ward! We appreciate your business! "
Aurienta Douglas
October 1, 2025
"I love State Farm. Kathryn is so sweet and so helpful. And called back when she said she would and I love that. She was very sweet and helpful. I would recommend this office every time!"
"Kathryn is a true asset to our office, and we appreciate your kind words! Thank you for your business!"
Chance Goldsmith
September 30, 2025
"The staff at Brian Jones - State Farm has been nothing less then professional. They answer all questions and explain any changes or policy updates with proficient understanding. I highly recommend them to anyone needing any kind of insurance needs."
"Thank you so much for your review Mr. Goldsmith! I am very thankful to hear that we got all your questions answered! "
Angelia Snell
September 29, 2025
"Very good on what you need. An will help if you ask question"
"Thank you for your review! We’re always happy to answer questions and make sure you have the help you need!"