State Farm® Insurance Agent Brian Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deborah Reaves
February 9, 2026
5
out of
5
rating by Deborah Reaves
"Jack Barlow was awesome. He met my needs and his customer Service is amazing. I will refer State Farm to all my family and friends. Very satisfied customer."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Patrick Thorne
February 9, 2026
5
out of
5
rating by Patrick Thorne
"Super professional people and i have been with them for a long time ...thanks for taking care of me!!!"
We responded:
"Thank you for your kind words Mr. Thorne!! The respect is mutual!! "
shalonda melton
February 6, 2026
5
out of
5
rating by shalonda melton
"I have been with them for some years. The customer service is always good. They are very helpful & affordable."
We responded:
"shalonda, thank you for your wonderful review of State Farm Agent Brian Jones’s Team! shalonda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brian Jones’s Team! "
Jennifer Pittman
February 5, 2026
5
out of
5
rating by Jennifer Pittman
"I have been doing business with them for 4 years, they are fantastic, very accommodating, knowledgeable in their products they offer, not pushy if you only want one thing. Currently switching from Renters to homeowners an been working with Ainslie. She is fantastic. Couldnt ask for better agents!!!!! Highly recommend Brian Jones to everyone."
We responded:
"Thank you for your kind review Jennifer!!! Thank you for your continued business!! "
Natasha Null
February 2, 2026
5
out of
5
rating by Natasha Null
"Mrs ansilie is so kind and patient and truly wants the best for said client not just throwing info at you looking for another they she ensures that the client is well taken care of and with benefits that is best for you and or your and your household. In general everyone at this location is amazing kind and very caring and considerate. I wouldn’t ever even consider anywhere else."
We responded:
"Thank you so much for the 5-stars, Natasha! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brian Jones’s Team anytime!"
Kenasha Dennard
January 29, 2026
5
out of
5
rating by Kenasha Dennard
"The staff is very professional and friendly. 10/10"
We responded:
"Kenasha, thank you for your wonderful review of State Farm Agent Brian Jones’s Team! Kenasha, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brian Jones’s Team! "
Kevin
January 29, 2026
5
out of
5
rating by Kevin
"Brian and his team are A+!. My phone calls and questions are always answered in a timely and professional manner."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dothan to know that you had such a wonderful experience with us here on State Farm Agent Brian Jones’s Team. Thank you so much for the 5-stars, Kevin! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brian Jones’s Team anytime. "
Parrish Smith
January 28, 2026
5
out of
5
rating by Parrish Smith
"I have used Brian Jones State Farm and their team for over 7 years now. I have always received quality, knowledgeable, and timely service."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Parrish, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Jones’s Team—we are always here to help! "
Brandi Taylor
January 27, 2026
5
out of
5
rating by Brandi Taylor
"Ainslie is our local State Farm agent, and she is wonderful! She walked us through our home and auto policies and explained everything very thoroughly. I never understood insurance coverages until working with Ainslie. Give her a call! State Farm offered us the best quote for home and auto insurance."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Brandi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Jones’s Team—we are always here to help! "
Lashonda Thompson
January 26, 2026
5
out of
5
rating by Lashonda Thompson
"Great people and great service."
We responded:
"Thank you for the fantastic review, Lashonda! We are always here to help with your insurance needs here in Dothan . "
Trish
January 22, 2026
5
out of
5
rating by Trish
"I have been a customer for several years and am always pleased with the services provided! The staff always has a smile and is pleasant and courteous and always eager to meet my needs!"
We responded:
"We are grateful for your 5-star review, Trish! Thank you for taking a moment to share your positive rating of our team here in Dothan!"
Crystal Ard
January 21, 2026
5
out of
5
rating by Crystal Ard
"The lady did a great job helping me."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brian Jones’s Team! We deeply appreciate your kind words here in Dothan . "
Angela Floyd
January 15, 2026
5
out of
5
rating by Angela Floyd
"Kathryn was very professional. I called with a few questions about renewal and she answered everything without hesitation."
We responded:
"Thank you for the fantastic review, Angela! We are always here to help with your insurance needs here at BJSF! 👍🏼"
Lovebug8123
December 17, 2025
5
out of
5
rating by Lovebug8123
"Kathryn was so sweet, quick, and easy to work with definitely will continue to be a customer at this State Farm!"
We responded:
"I am so happy that Kathryn was sweet, quick, and easy to work with! Definitely what we strive for! We truly appreciate your business! "
Rick Wood
December 16, 2025
5
out of
5
rating by Rick Wood
"Just signed up with Brian Jones-State Farm and it was one of the easiest switches I have made for insurance. I worked with Ainslie, and she was extremely professional, and helpful, and I saved a lot of money with State Farm compared to the same coverage I had with my previous insurance co. Easily 5 star service! Thank you Ainslie!"
We responded:
"Mr. Wood, thank you for your trust in us! We truly appreciate your business. Ainslie is a blessing to our team and I am very thankful to hear she was professional and helpful! "
Erin Sanders
December 15, 2025
5
out of
5
rating by Erin Sanders
"Brian Jones office is amazing. They talked me into getting renters insurance over a year ago, we had a house fire Oct 15 .. Jack was so compassionate and kind when helping that day. I was a mess! We are now purchasing a house so naturally my only choice for Homeowners! Our mortgage company had different ideas but Ainslie has worked her magic and got me all fixed! The peace of mind is worth every penny! Thank you great service!!"
We responded:
"Erin, what an amazing story!! Jacks compassionate nature is a true blessing to our team! Thank you for sharing your story and placing your trust in us over the years! "
Amanda Arrighi
December 9, 2025
5
out of
5
rating by Amanda Arrighi
"I’ve been a customer of Brian Jones State Farm for around 11 years now. Every interaction I’ve had with them has been very pleasant, and they’re always willing to help and answer any questions. I called today and had wonderful, hassle free assistance by Kathryn. She was sooo nice to speak with! Definitely recommend this State Farm team!"
We responded:
"Amanda, thank you for your kind words about our team! We are so thankful to hear that Kathryn consistently offers hassle free assistance! Thank you for your business over the years and continued trust in us! "
Jamey King
December 9, 2025
5
out of
5
rating by Jamey King
"Kathryn helped me understand everything by doing an amazing job explaining coverages and how things as a first time insurance buyer. Amazing service"
We responded:
"Jamey thank you for your trust in our agency! Walking customers through buying insurance for the first time is something we take pride in being able to do! We appreciate your business! "
Scott King
December 9, 2025
5
out of
5
rating by Scott King
"Ainsley and Jason are great to work with. They provide quick and dendable service every time."
We responded:
"Mr. King, thank you for your kind words! We are very thankful that Jason and Ainslie provide quick and dependable service to you! That is our goal! "
lauren lawrence
December 5, 2025
5
out of
5
rating by lauren lawrence
"Hello, I spoke with Kathryn today and she quickly assisted with my renters insurance questions. So nice and helpful! Thank you so much! I definitely recommend the establishments services."
We responded:
"Hi Lauren! I am so thankful Kathryn was able to assist you with renters' insurance questions! We truly appreciate your business!"
bl ank
December 3, 2025
5
out of
5
rating by bl ank
"Lady was super Helpful on getting me a quote and very nice and kind and understanding of the stressful situation I was in. I was able to help me out thank you very much."
We responded:
"We are very thankful that we were able to help you get a quote! We understand shopping for insurance can be stressful and it is our duty to take that stress off of you! Thank you for your business! "
Martesha
December 1, 2025
5
out of
5
rating by Martesha
"I’ve been with State Farm for some time and everyone is always helpful, professional and knowledgeable."
We responded:
"Thank you so much for your kind words Martesha! We are thankful for your business!"
Rhonda Smallwood
November 24, 2025
5
out of
5
rating by Rhonda Smallwood
"Jack Barlow was awesome helped me greatly with my claim I appreciate him so much"
We responded:
"Thank you for your kind words Rhonda! Jack is an awesome asset to our team! "
Cabbion Martin
November 17, 2025
5
out of
5
rating by Cabbion Martin
"Kathryn made the process of getting my insurance switched over so easy and fast. Thank you so much."
We responded:
"Kathryn is a tremendous asset to our team! We are very thankful she made the process easy and fast for you! Thank you for your business! "
Clara Ingram
November 14, 2025
5
out of
5
rating by Clara Ingram
"Was able to find affordable insurance for a young driver Ms Stephanie was such a help!"
We responded:
"Thank you for such a kind review! We are glad you were able to find an affordable policy and thankful Stephanie was a big help! "