State Farm® Insurance Agent Brian Jones

"Professional and knowledgeable service."

"State Farm is awesome and Jack really helped me in every possible way there was to help me He’s really cool. Professional and also Jason was awesome professional and fix my problem very quickly very kind and courteous."

"Best insurance office in Dothan. The staff is highly knowledgeable and very friendly. I just purchased a new vehicle and the change over was seamless. Couldn’t ask for a better agent than Brian Jones."

"Highly recommend having a conversation with Luke Nelson about your insurance needs. He was very helpful, knowledgeable, and overall easy to understand during our interactions. Would recommend him to any and everyone!"

"Kathryn at Brian Jones State Farm, assisted me with resolving an issue between my insurance and the bank. She was professional, quick, and handled everything through email efficiently. She made the process less stressful and kept me informed every step of the way. I truly appreciate her taking charge of this situation and her willingness to help. Highly recommend!"

"Stephanie was very pleasant and patient! Had an awesome experience."

"I have been dealing with Brian Jones State Farm for my Car, and even renter’s insurance for more years than I can remember. I have always had a good experience with everyone I’ve dealt with there. Jason was my “go to guy” for many years, and he developed a trust in me with the way he took care of me and everything involved in the addition of new cars over the years, adding renter’s insurance, and even the one time I was in an accident, when he so compassionately helped me through the whole claims process, Getting a rental, an extremely timely reimbursement, and insuring a new vehicle. I couldn’t have been more grateful and happy with State Farm Insurance and my personal agency representatives. But today I want to thank someone else in particular. I was having a difficult morning, and a particularly hard time using the State Farm App on my phone, when I thankfully got blessed with “Kathryn” on the other end of the phone. Kathryn was so kind and polite as she patiently “listened” to all of my questions and concerns, knowledgeably addressing, and taking care of each issue quickly and efficiently, leaving me filled with nothing but relief and gratitude. What a comfort and joy Kathryn brought to my morning and left me, again, so assured and happy that I have the best insurance through the best agency. To still have that kind of consistent, “way above average”, “top of the line” relationship with your insurance agency after so many years is not only rare these days…it’s “a priceless gem”!"

"Ansli was the fastest, sweetest, most efficient and accurate saleslady I've ever had the pleasure of dealing with. I'd recommend her to everyone. 😃"

"The entire office staff, agents and support personnel were very helpful and friendly. They worked quickly to meet my needs."

"It was so easy to set up my Homeowners Insurance. I’m about to add all our vehicles. Ainslie was extremely knowledgeable and very friendly. I’m very pleased with the service I received. Thanks Ainslie and State Farm!!!"

"State farm is the best insurance company i have ever dealt with they are ahead of the other insurance companies and Brian Jones state farm office represents the very best state farm has too offer"

"I bought a new car and needed my insurance swapped over. I contacted Brian Jones State Farm and was blessed to be served by Kathryn Armstrong. The professionalism and genuine service she provided was top tier! 💯 percent recommend"

"Mr Jake is so fast and understanding and patient in a moment that can seem urgent and scary being a single mom with special needs kids and transportation is a must. Even while me having anxiety and tons of questions Mr Jake’s and the other in the office was so kind to me and Mr Jake would I’d say give. Call back pretty quickly trying to get things done in a timely manner and he wants safety not jay for the client but the whole family I love that safety is first here and it was nice to have Jake be so kind and reassuring also. Thank you for your hard work Mr Jake."

"Anslie was so polite , didn't take long to get me started .. broke down every bit of my policy fluently & efficiently.. 10/10 RECOMMENDED, Thanks again State farm ❤️"

"We’ve had insurance through Brian Jones for several years now! Great team and agents! Highly recommend."

"I continue to appreciate the good customer service."

"Service with a smile"

"I needed a quick renters policy. Got a great rate and it took just a few minutes bu phone. Way to go Ainslie!"

"Kathryn was awesome helped me get renter’s insurance without the hassle. Fast friendly service."

"The Best insurance around, due to the most friendly and helpful staff. Very pleased!!! High recommended because of the people who work here. They ARE the difference."

"Brian Jones and his team are the best! They are always professional, kind and extremely helpful. I appreciate all they've done for me."

"Excellent atmosphere. Great customer service!!"

"I knew I was at the right place when I heard worship music playing ❤️Shout out to my beautiful friend Stephanie for helping me get the right coverage that I needed, very affordable, very friendly staff. And Mr. Brian was so welcoming. You will not be disappointed."

"Kathryn was great with helping me get things squared away and she was very friendly, but more importantly professional. I highly recommend this agent and company."

"Great team that goes above and beyond to help with my insurance needs."