Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John C Chandler

John C Chandler

April 25, 2025

5  out of  5
rating by John C Chandler
"An amazing agent and supporting team. Brian goes above and beyond to ensure customer satisfaction. We could not ask for a better Insurance Agent and Team!!!"
Profile photo of Jeanne Barlow

Jeanne Barlow

April 24, 2025

5  out of  5
rating by Jeanne Barlow
"Great customer service and knowledgeable staff. I’ve been very pleased with all aspects of Brian Jones State Farm Agency. I enjoyed working with Jack as he assisted me with my insurance needs."
Profile photo of Jacqui Herring

Jacqui Herring

April 22, 2025

5  out of  5
rating by Jacqui Herring
"Ainslie and Stephanie are so sweet and helpful!"
Profile photo of KENNETH TOWNSEND

KENNETH TOWNSEND

April 11, 2025

5  out of  5
rating by KENNETH TOWNSEND
"I had a great experience here and Bailey really helped me out a lot with my policy. I highly recommend this company. She even followed up with me to make sure that I knew how to properly use the app !!!"
We responded:
"Mr. Townsend, that is great to hear! We truly appreciate your business! - Brian"
Profile photo of Joel G

Joel G

April 9, 2025

5  out of  5
rating by Joel G
"Bailey made everything easy and fast"
We responded:
"Thank you for your kind review Joel! We truly appreciate your business! - Brian"
Profile photo of Mark Phillips

Mark Phillips

April 9, 2025

5  out of  5
rating by Mark Phillips
"We have been with Brian Jones State Farm since we moved to Dothan in 2020. They made the process very easy-very kind and knowledgeable. When we had a hailstorm in 2024 and needed their help they went above and beyond to get our insurance claim approved. They are always there to help! Couldn't ask for a better insurance agent. Highly recommend!"
We responded:
"Mr. Phillips, thank you for your kind words! It is our responsibility to always be here to help! - Brian "
Profile photo of Mandi Porter

Mandi Porter

April 8, 2025

5  out of  5
rating by Mandi Porter
"I’ve had the pleasure to speak with Brian several times. Friendly and professional!"
We responded:
"Mandi, thank you so much for your kind review! It is a pleasure to serve wonderful customers as yourself! - Brian"
Profile photo of Jeremy Baxter

Jeremy Baxter

April 8, 2025

5  out of  5
rating by Jeremy Baxter
"If 10 stars was an option, I would have selected it! Everyone in this office is delightful! Our wonderful rep Bailey Clark has been incredibly helpful getting my car insurance swapped over at a more affordable rate for my family and I! Jack greets you at the door with a smile and will help with any questions you may have and Mrs. Stephanie is extremely kind and knowledgeable as well! Brian seen me in the office and came to introduce himself and thanked me for my business. It is rare that you have someone thank you for your business. I would recommend this office to anyone who needs insurance whether it is auto, home, life, etc! Thank you all for such a wonderful experience!"
We responded:
"Mr. Baxter, it was a pleasure doing business with you! I am extremely pleased you found our office delightful. Bailey, Jack, and Stephanie are all vital parts of our team and they very much appreciate your kind words as well! We look forward to a long business relationship! - Brian"
Profile photo of Jimmy Blackmon

Jimmy Blackmon

March 26, 2025

5  out of  5
rating by Jimmy Blackmon
"The people I met there Jason and Jack are very nice people and they're very professional"
We responded:
"Thank you Mr. Jimmy! Your business is very much appreciated!! - Brian"
Profile photo of Jalisa Kincey

Jalisa Kincey

March 20, 2025

4  out of  5
rating by Jalisa Kincey
"Great customer service and professional support always."
We responded:
"Thank you Jalisa!"
Profile photo of Jack Barlow

Jack Barlow

March 11, 2025

5  out of  5
rating by Jack Barlow
"Wonderful agency!!!!"
We responded:
"Thank you Jack!! We appreciate your kind words!!"
Profile photo of Richard Batemon

Richard Batemon

March 10, 2025

5  out of  5
rating by Richard Batemon
"Stephanie was very helpful and I appreciate everything she did for me today. I also appreciate Brain for explaining things for I can understand them better. I would very much recommend them to anyone.thank you 🙏"
We responded:
"Thank you Mr. Batemon and welcome back to the BJSF family!! "
Profile photo of Natarsha

Natarsha

February 21, 2025

5  out of  5
rating by Natarsha
"Ainslie Condrey was incredibly professional and always willing to help, her knowledge and dedication made working with her a great experience. Thanks to her my experience with State Farm has been exceptional. I received a great rate and I highly recommend State Farm to anyone in need of some automobile insurance."
We responded:
"Thank you very much Natarsha! We appreciate your business very much! We are thankful for Ainslie and it is great to hear your experience with State Farm was exceptional! "
Profile photo of Almee Brannon

Almee Brannon

February 13, 2025

5  out of  5
rating by Almee Brannon
"Great experience. Agent was very helpful and informative. I now have home and auto insurance with State Farm due to prices and coverage being better than most insurance companies."
We responded:
"Thank you Almee!! We are glad to hear you have home and auto insurance with State Farm! We appreciate your business and kind remarks!!"
Profile photo of Elizabeth Straub

Elizabeth Straub

February 13, 2025

5  out of  5
rating by Elizabeth Straub
"I have never been disappointed with Brian Jones state farm. Always friendly and nice people that I deal with. Always helpful and understanding. Great insurance plans. I would recommend getting insurance throw Brian Jones state farm."
We responded:
"You’re so sweet to share those kind words! Thank you so much!! "
Profile photo of Marylynn Underwood

Marylynn Underwood

February 11, 2025

5  out of  5
rating by Marylynn Underwood
"Thank you State Farm for provider me with good insurance. I really appreciate it. Thank you from the bottom of my heart."
We responded:
"Thank you Ms. Marylynn for your kind review!! "
Profile photo of luke manning

luke manning

February 10, 2025

5  out of  5
rating by luke manning
"My insurance company is beyond awesome!!! Always going above and beyond."
We responded:
"Thank you Luke!! We appreciate you very much! "
Profile photo of Helen Norton

Helen Norton

February 5, 2025

5  out of  5
rating by Helen Norton
"Your staff is very courteous, friendly. Also very knowledgeable. They helpwith my coverage. Thank you Brian Jones"
We responded:
"Thank you, Helen, for your 5 ⭐️ review!! "
Profile photo of Ann Sheese

Ann Sheese

February 4, 2025

5  out of  5
rating by Ann Sheese
"Their customer service is top notch. Stephanie is always helpful and follows through."
We responded:
"Stephanie is a great asset to our team! We sure do appreciate your kind words and are very thankful for loyal customers such as yourself!! Thank you!! "
Profile photo of Jake

Jake

January 28, 2025

5  out of  5
rating by Jake
"Very dependable. Very reliable. Best Insurance Agency in the business"
We responded:
"Thank you Jake! We appreciate your business!! "
Profile photo of Jennifer Pittman

Jennifer Pittman

January 17, 2025

5  out of  5
rating by Jennifer Pittman
"I have been doing business with them for 4 years, they are fantastic, very accommodating, knowledgeable in their products they offer, not pushy if you only want one thing. Highly recommend Brian Jones to everyone."
We responded:
"Thank you for your kind review Jennifer!!! Thank you for your continued business!! "
Profile photo of Lativia Pearce

Lativia Pearce

January 14, 2025

5  out of  5
rating by Lativia Pearce
"Always a pleasant experience when I come to the office. Everyone is so upbeat and always enjoy talking to Sharae she is so helpful."
We responded:
"Lativia, we are thankful for Sharae and thankful for your business! Thank you for the kind review!!"
Profile photo of Amie Helms

Amie Helms

January 13, 2025

5  out of  5
rating by Amie Helms
"I submitted a quote request online and they called me back within one business day with all the information ready. They are saving me a lot of money and their staff is super friendly and easy to work with. Highly recommend if you are looking for insurance or even if you aren't it won't hurt you to get a quote."
We responded:
"Wow! We are blessed by your business and your kind words! Thank you! We are so glad you are now part of the BJSF family! Call us anytime! "
Profile photo of Wallace Mosier

Wallace Mosier

January 7, 2025

5  out of  5
rating by Wallace Mosier
"The lady was very helpful and professional. She did an amazing job and I was in and out with insurance."
We responded:
"Thank you for your kind words and nice review! That is two areas our staff is wonderful at: being helpful and professional! Thank you for the opportunity to serve your family with all of your insurance needs! "
Profile photo of Jason Thompson

Jason Thompson

January 7, 2025

5  out of  5
rating by Jason Thompson
"Quick and reasonable...very friendly staff loved the experiemce"
We responded:
"Thank you Jason! So thankful that the Thompson family is now part of the BJSF family! "