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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ladon Jones

July 9, 2026

5  out of  5
rating by Ladon Jones
"Katherine was very helpful and took care of my request immediately"
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Patrick Thorne

July 1, 2026

5  out of  5
rating by Patrick Thorne
"Super professional people and i have been with them for a long time ...thanks for taking care of me!!! Big shout out to Jason, Jack and Madison!! You guys are awesome"
We responded:
"Thank you for your kind words Mr. Thorne!! The respect is mutual!! "
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Latisha Coffey

July 1, 2026

5  out of  5
rating by Latisha Coffey
"They are very nice, helpful, and have great customer service."
We responded:
"We appreciate your review, Latisha. We are so happy that you had such a wonderful experience with State Farm Agent Brian Jones’s Team here in Dothan ! "
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Blake Sanders

June 30, 2026

5  out of  5
rating by Blake Sanders
"Ainslie, was super nice and helpful!! She worked hard on my home and auto, and handled all the paperwork for me, which save me time and hassle from dealing with others, and the price was much lower than competitors. Thank you again"
We responded:
"Thank you so much for the 5-stars, Blake! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Gloria Harris

June 30, 2026

5  out of  5
rating by Gloria Harris
"We have always had State Farm for our car insurance. We just built a new home and decided to get the homeowners insurance as well. Ansley, was absolutely amazing and made the process so easy. If you don’t use Brian Jones and his agents you are missing out on your blessings. Give them a try!"
We responded:
"Thank you for taking the time to leave such a great review, Gloria. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jim Skelley Jr

June 30, 2026

5  out of  5
rating by Jim Skelley Jr
"Fantastic service and great rates"
We responded:
"Jim, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Jones’s Team—we are always here to help!"
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Dustin Winter

June 30, 2026

5  out of  5
rating by Dustin Winter
"Had great experience
Kathryn was very helpful with my questions and getting me with right people to talk to.
Ainsley did great job getting me right policy and quick at getting everything handled"
We responded:
"Dustin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Jones’s Team—we are always here to help!"
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Katelynn Smith

June 30, 2026

5  out of  5
rating by Katelynn Smith
"Ainslie worked with me to set up my insurance. She is very friendly and made the process easy and simple!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brian Jones’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dothan ."
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Jennifer Baucom

June 30, 2026

5  out of  5
rating by Jennifer Baucom
"Ainslie Condrey helped us set up a new auto policy, and was able to save us over $100/month! She was so easy to work with, was very professional all while be personable and friendly! State Farm should be truly thankful for such a wonderful and knowledgeable team member!"
We responded:
"Jennifer, thank you for your wonderful review of State Farm Agent Brian Jones’s Team!"
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Evan Brown

June 26, 2026

5  out of  5
rating by Evan Brown
"Luke Nelson Is my insurance guy if you need insurance in lower Alabama with him He’s very helpful and knowledgeable. And does whatever it takes"
We responded:
"Thank you for the fantastic review, Evan! We are always here to help with your insurance needs here in Dothan . "
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John Pelham

June 22, 2026

5  out of  5
rating by John Pelham
"State Farm was great when we had a crash and got a rental car and we was on vacation in the mountains when our. Car was ready and Jake was great when we needed to get the rental extended without any extra cost to us. Brian Jones State Farm is the best insurance in Dothan."
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Andrew Slaga

June 18, 2026

5  out of  5
rating by Andrew Slaga
"Extremely professional team. I was quoted massive savings on my Dothan car insurance, life insurance & home insurance. Highly recommend Brian Jones State Farm for anyone looking for a new insurance agency in Dothan."
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Autumn Soley

June 18, 2026

5  out of  5
rating by Autumn Soley
"Luke Nelson was really helpful walking me step through step for the 20 pay life insurance for my 4 month old baby. he was patient explaining his answers to every question i asked. i definitely recommend going through him to sign up for all your insurance policies through state farm!!"
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John Dasinger

June 16, 2026

5  out of  5
rating by John Dasinger
"I love that I went with State Farm Miss Ansley was amazing very professional great customer service and very friendly."
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Janice Pacheco

June 10, 2026

5  out of  5
rating by Janice Pacheco
"I have been with State Farm since the 80’s and never was invited to an office for an onboarding. I’m glad they offered this opportunity to revisit my policies and make changes. Stephanie was outstanding and explained everything about my upgrades."
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Brantley Pelham

June 1, 2026

5  out of  5
rating by Brantley Pelham
"State Farm is Good and Happy."
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Teddy Hudgens

June 1, 2026

5  out of  5
rating by Teddy Hudgens
"Very very nice , and was very helpful my situation was taken care of less than 3 minutes."
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neeley davis

May 29, 2026

5  out of  5
rating by neeley davis
"Ainslie was such a huge help! I highly recommend her for all your insurance needs!"
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Macie

May 28, 2026

5  out of  5
rating by Macie
"I had a great experience working with Ainslie from Brian Jones State Farm. She was super helpful in assisting me with home insurance. She’s very on top of making sure you are taken care of. Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Macie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Lynn Hodges

May 28, 2026

5  out of  5
rating by Lynn Hodges
"Excellent service as we bought life policies for our three great-grandchildren! Highly recommend this office!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Caleb Calloway

May 22, 2026

5  out of  5
rating by Caleb Calloway
"Professional and knowledgeable service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Brian Jones’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sue Smalls

May 19, 2026

5  out of  5
rating by Sue Smalls
"State Farm is awesome and Jack really helped me in every possible way there was to help me He’s really cool. Professional and also Jason was awesome professional and fix my problem very quickly very kind and courteous."
We responded:
"Thank you for the 5-star review, Sue! Here on State Farm Agent Brian Jones’s Team, we are proud to serve our community and appreciate your recognition. "
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Anthony Westberry

May 15, 2026

5  out of  5
rating by Anthony Westberry
"Best insurance office in Dothan. The staff is highly knowledgeable and very friendly. I just purchased a new vehicle and the change over was seamless. Couldn’t ask for a better agent than Brian Jones."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brian Jones’s Team. "
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James Evan Trammell

May 14, 2026

5  out of  5
rating by James Evan Trammell
"Highly recommend having a conversation with Luke Nelson about your insurance needs. He was very helpful, knowledgeable, and overall easy to understand during our interactions. Would recommend him to any and everyone!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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tstrongarm77

May 14, 2026

5  out of  5
rating by tstrongarm77
"Kathryn at Brian Jones State Farm, assisted me with resolving an issue between my insurance and the bank. She was professional, quick, and handled everything through email efficiently. She made the process less stressful and kept me informed every step of the way. I truly appreciate her taking charge of this situation and her willingness to help. Highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dothan to know that you had such a wonderful experience with us here on State Farm Agent Brian Jones’s Team."