State Farm® Insurance Agent Brian Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katelyn Pitts
October 2, 2026
5
out of
5
rating by Katelyn Pitts
"Great experience! Emily did an excellent job explaining the different coverages and made everything easy to understand. She was knowledgeable, patient, and answered my questions clearly. I really appreciated how she took the time to walk me through everything!"
We responded:
"Thank you so much for the 5 stars, Katelyn! We truly appreciate your feedback and are always happy to help whenever you need us. "
Sharon Harper
September 29, 2026
5
out of
5
rating by Sharon Harper
"Stephanie was excellent in giving me a quote on my home and car insurance. She took the time with me explaining everything in detail and was very patient with me. I would recommend them to everyone..thank you"
We responded:
"Thanks so much for the amazing review, Sharon! We really appreciate your support here in Dothan. Just reach out anytime if you need us - we’re here for you. "
Hydia Jones
September 29, 2026
5
out of
5
rating by Hydia Jones
"I knew I was at the right place when I heard worship music playing ❤️Shout out to my beautiful friend Stephanie for helping me get the right coverage that I needed, very affordable, very friendly staff. And Mr. Brian was so welcoming. You will not be disappointed.
Update: its been 6 months and we're still locked in. Mrs. Stephanie got me some life insurance for a great price $22 a month thats a good deal.💞🙊"
We responded:
"Hydia, thank you for your wonderful review! We are so glad to hear you had a wonderful experience with Stephanie and myself in our office. It was a pleasure meeting you! We appreciate you! "
Trinity Jennings
September 21, 2026
5
out of
5
rating by Trinity Jennings
"Ainslie Condrey assisted me with setting up auto insurance. She was very helpful and kind during the process."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Dothan. "
Tim Brandon
September 15, 2026
5
out of
5
rating by Tim Brandon
"My State Farm CSR is Ainslie and she was wonderful and very helpful. She answered all my questions and made the process of changing my auto and home insurance to State Farm very easy"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Dothan to know you had such a great experience with us. "
Michael Jackson
September 10, 2026
5
out of
5
rating by Michael Jackson
"Best insurance agency I have had the pleasure to deal with in the 20 plus years of driving."
We responded:
"Michael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Tom Barnett
September 6, 2026
4
out of
5
rating by Tom Barnett
"Good people, good company - rates could be better."
We responded:
"We really appreciate your review, Tom - thank you for the kind words about us. We’re just an email or phone call away if any questions arise. - Brian Jones and Team "
Tammy Hale-Bang
September 1, 2026
5
out of
5
rating by Tammy Hale-Bang
"I recently relocated back to my hometown after being in another state for 35+ years. Right after I finally got my belongings moved, I had an issue which resulted in my car being deemed a "total loss".
Anyway; I needed to change my in policies to my current state. I was lucky enough to find Stephanie @Brian Jones State Farm. She reviewed everything with me and made sure that I was getting the best value for my money. I was so impressed with her care, concern, and willingness to go that extra mile to insure that I have the correct what I need that I inquired about changing some other policies.
She's had so much patience with me! I couldn't ask for anyone with better customer service skills. She has shown me that I'm not just another number. She truly such a cares for her clients.
If you're looking for insurance, give Stephanie a call, you will be not be disappointed."
We responded:
"Thank you so much for the 5-star rating, Tammy! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Brian Jones "
Kate Rushing
September 1, 2026
5
out of
5
rating by Kate Rushing
"Steph is amazing I love her so much! She’s so much help and so sweet!"
We responded:
"Kate, thank you for the amazing review! Our Dothan insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brian Jones, your State Farm Agent "
Jenny Grizzle
August 31, 2026
5
out of
5
rating by Jenny Grizzle
"Brian Jones' office has always been very helpful for our family. They are easy to get in contact with and are very attentive. Ainslie was a great help in getting us set up with what we needed."
We responded:
"Hi Jenny, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Dothan. If you ever need help, we are just a phone call away! - Your State Farm Agent, Brian Jones "
David Livingston
August 29, 2026
5
out of
5
rating by David Livingston
"Great service and very helpful! Would highly recommend them to anyone with insurance needs. I was having trouble for days getting my previous insurance provider to recognise a new address in a new subdivision and Ainslie with Brian Jones resolved it and had me covered in a matter of minutes."
We responded:
"Thank you for the 5-star review of Brian Jones’s team - we really appreciate your kind words! "
Kirk Crosby
August 28, 2026
5
out of
5
rating by Kirk Crosby
"I’ve known Brian and his family my entire life, and I simply wouldn’t trust anyone else with my insurance.
I have my auto, home, and life insurance with Brian Jones – State Farm, and the entire team is exceptional. Ainslie was wonderful helping me with my life insurance, and Kathryn made the home insurance process incredibly easy. Their professionalism, efficiency, and personal attention are second to none.
That kind of service and peace of mind is priceless. Brian and his team have my business for life.
Highly recommended! ⭐⭐⭐⭐⭐"
We responded:
"Hi Kirk, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Jones’s team. Please reach out to us if any questions come up! - Brian Jones’s Insurance Team "
Dawn Richardson
August 26, 2026
5
out of
5
rating by Dawn Richardson
"Again, Kathryn Armstrong was so very helpful, makes your experience comfortable and reassuring. Always a pleasure doing business."
We responded:
"Thank you for your 5 star review, Dawn! We appreciate you and truly appreciate your support!"
Latoya Brooks
August 25, 2026
5
out of
5
rating by Latoya Brooks
"Customer service at its best! Special shoutout to Ainslie for being some friendly and helpful. Give her a call today for all of your insurance needs!"
We responded:
"Hi Latoya, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Jones’s team. Please reach out to us if any questions come up! - Brian Jones’s Insurance Team "
optimum glamour
August 20, 2026
5
out of
5
rating by optimum glamour
"Great experience better rates"
We responded:
"optimum, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Dothan insurance team is always here and happy to help. "
Amber Baxley
August 19, 2026
5
out of
5
rating by Amber Baxley
"My family has used Brian Jones at Statefarm for years and we highly recommend. All of the staff is very friendly and helpful. Kathryn always helps us with our insurance needs and makes sure that our family is taken care of!"
We responded:
"Hi Amber, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Dothan. If you ever need help, we are just a phone call away! - Your State Farm Agent, Brian Jones "
Larry Light
August 19, 2026
5
out of
5
rating by Larry Light
"Stephanie did a great job of explaining options and pricing as I transferred my car insurance from NY to AL. She was super helpful!"
We responded:
"Larry, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Anna Smith
August 15, 2026
5
out of
5
rating by Anna Smith
"Mrs Stephanie is the best!I'm very grateful for all her help."
We responded:
"Anna, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Dothan. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Brian Jones and Team "
Marco Jackson
August 14, 2026
5
out of
5
rating by Marco Jackson
"Definitely the go to insurance company, Mrs. Bostick my Rep is the best! She helped key in my vehicle policy, I was also in for home insurance too. She explained everything and yes I locked in with State Farm! Thank you, Stephanie!"
We responded:
"Thanks so much for the fantastic rating, Marco! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Brian Malone
August 13, 2026
5
out of
5
rating by Brian Malone
"Great communication
Very professional"
We responded:
"Hi Brian, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Jones’s team. Please reach out to us if any questions come up! - Brian Jones’s Insurance Team "
Adam Corbin
August 10, 2026
5
out of
5
rating by Adam Corbin
"Service was easy and straight forward! Kathryn provided great customer service! Great job!!"
We responded:
"Thank you so much for your kind review, Adam! If you need insurance assistance, we are just an email or call away! - Brian Jones, your State Farm Agent "
Ken Mccorkel
August 10, 2026
5
out of
5
rating by Ken Mccorkel
"Very helpful. No issues."
We responded:
"Thanks so much for the 5 stars, Ken! We're glad you had a positive experience with our team."
Colton Chandler
August 6, 2026
5
out of
5
rating by Colton Chandler
"I was having trouble with the insurance cards for my new vehicle, and Kathryn was very kind and fast in her response to help!"
We responded:
"Hi Colton, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Brian Jones, Your State Farm Agent "
Sam Adams
August 5, 2026
5
out of
5
rating by Sam Adams
"Stephanie was straight and to the point explaining everything To me clearly I think she's a good Access to the company Thank you Stephanie for the time spent in helping me with home owners insurance"
We responded:
"Hi Sam, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Brian Jones, Your State Farm Agent "
Brent Griffin
August 4, 2026
5
out of
5
rating by Brent Griffin
"Kathryn was great to work with - responding quickly."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "